A regional group was entering its first Workday implementation. Nobody in-house had done one before, and the implementation partner was optimizing for its own timeline rather than for the client's decisions.
Illustrative exampleRegional group · Workday Consulting
A first Workday implementation, owned in-house from day one.
No in-house Workday expertise, an implementation partner optimizing for its own timeline, and an HR team that wanted to own the result.
Situation
Approach
Client-side guidance through design, testing and cut-over.
A small core team trained to take decisions, not just approve them.
Handover planned from the first week, so hypercare was the start of ownership, not the end of support.
Result
HR owned the system at go-live, with a core team that knew why things were configured the way they were.
Post go-live support volume: figure to be confirmed with the client.
RoleClient-side Workday guidance
ServiceWorkday Consulting
ApproachDesign review, test guidance, cut-over and hypercare
ReusableCore-team decision playbook
Your first Workday implementation ahead?
Thirty minutes on what to decide before kick-off, and what to keep in-house from day one.
Illustrative example, shown to demonstrate the format. A verified client case will replace it.